Transitioning from your existing employer-sponsored benefits can be a stressful time. We understand and are here to help. We’ve included a set of Frequently Asked Questions below.

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Please know that we are available and ready to assist you at 800-626-3539 Monday through Friday, 8.30am to 5pm. If you are a retiree billing participant or COBRA participant and are not able to contact us during that time frame, please leave a message at your convenience or send your inquiry to

COBRA or Retiree Billing FAQ